PROBLEM GAMBLING

Responsible Gaming and Consumer Protection

Responsible Gaming is a central part of Caribbean Lottery’s commitment to operating with integrity, transparency and care for our players. As a lottery owned and operated by Brightstar Lottery, Caribbean Lottery is guided by international best practices in player protection, consumer safeguards and responsible play.

Caribbean Lottery is certified at World Lottery Association Responsible Gaming Level 2, demonstrating our commitment to building a responsible gaming culture across our operations. This certification reflects our ongoing efforts to align with recognized global standards while serving our players and communities across the Caribbean.

Our Responsible Gaming approach considers all areas of the lottery operation, from game design and retail engagement to player education and consumer protection. Through Brightstar’s technology, systems and operational expertise, Caribbean Lottery supports responsible play by promoting informed choices, age control, customer relationship management, analytics and other safeguards designed to protect players.

Caribbean Lottery also benefits from Brightstar’s wider commitment to Responsible Gaming and Consumer Protection. Brightstar actively supports organizations and programs focused on research, prevention and treatment related to problem gaming, and collaborates with leading international bodies including the World Lottery Association, the North American Association of State and Provincial Lotteries, European Lotteries and other Responsible Gaming-focused organizations.

Through these efforts, Caribbean Lottery remains committed to delivering trusted lottery experiences that are safe, responsible and aligned with the highest standards of player protection.

To learn more about Caribbean Lottery’s commitment to Responsible Gaming and Consumer Protection, please click here.